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Terms and Agreement - Customers

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User Agreement


The following are the terms of service you agree to in order to use our site. Please check periodically for any updated terms as terms may change without notice. By accepting these terms of service, you also agree that your use of our web site may contain links to restaurant web sites which may be governed by separate user agreements. We are not responsible for content on linked web sites.

Using Dr. Eats.com:

Costs for the hungry:
Joining Dr. Eats and finding delivery to your area is free. Placing an online order or contacting the restaurant to place an order is free*. The charge for delivery is determined by the individual restaurant and may change at the discretion of said restaurant with or without notice to Dr. Eats. The cost of menu items also may change without notice, so please verify your total and all charges with the restaurant. To use our online ordering feature, you must have a valid credit card that will allow the amount you wish to charge. The ordering party must be an authorized user of the credit card. If DrEats.com does not receive payment from your credit card, you are liable for the amount charged and must make immediate payment through our customer service department.


Legal:

Use of site as a search tool to order direct from the restaurant: We are not responsible. For anything. As a search tool, DrEats.com is an information site that offers a geographical search for menus available at the time of posting. We have no affiliation to restaurants posting menus. We offer no guarantee for timeliness of delivery, quality of food, or accuracy of menu items. We are not responsible if the delivery vehicle crashes into your home or if your food makes you sick. Please verify with the restaurant costs, times, and order. If they mess up, call them. In the event of a dispute between customer and restaurant, you release us from claims, demands and damages (actual and consequential) arising from or in any way connected with such disputes. We hope our site has resulted in a positive delivery experience, but, if not, it’s not our fault.

Use of site to order food through DrEats Online Ordering System: We guarantee that when you place an order through the DrEats Online Ordering System (OOS), the restaurant will receive your order exactly as it is input and all the charges will be displayed accurately at check out. We offer no guarantee for timeliness of delivery, quality of food, or accuracy of restaurant in filling your order.

If you are unhappy with your order, you must contact the restaurant for resolution. The DrEats.com $2 fee for the online ordering system is non-refundable.

Any and all use of the site: We are not liable for any loss of money, goodwill, or reputation, indirect, or consequential damages arising out of the use of our site. You will indemnify and hold us harmless from any claim or demand, including any attorney's fees, made due to or arising out of any user's breach of this agreement, or your violation of any law or the rights of a third party.


Privacy:

In order to place a delivery order, whether through us or any other means, certain geographical and payment information must be given to the restaurant. We are not responsible for what the restaurant does with this information once received. Information entered on our site will not be given, sold, or otherwise transferred to any party outside the transaction at any time. We may, however, use your contact information for internal marketing purposes. You may opt out of marketing at any time by using the opt out contact information included in said materials.

Trademark and copyright:
DrEats.com and its logo and characters are trademarks of DrEats.com LLC. Their reproduction and use for any reason not authorized by DrEats.com LLC are strictly prohibited. The DrEats.com web site and software are property of DrEats.com LLC and are protected by copyright law and may not be reproduced or modified.